Got questions? We've collated our most commonly asked questions below, if your's isn't there please get in touch hi@thesoappeople.co.uk

Are your soaps vegetarian/Vegan ?

The Soothing bar and Sensitive bar have bees wax and honey in them, but the rest only contain plant and mineral ingredients. The honey is from our own bee hives here in Sussex and we only take a little at a time leaving the bees with plenty of supplies.

 

What is your returns policy ?

We hope you don't have to use it but all the details are here.

 

I've got sensitive skin - can I use your products?

Helen our founder has super sensitive skin which is one of the reasons she started the soap people ! We don't make any specific claims but checkout our reviews of many happy (sensitive) customers.

 

How long will the soap last ?

As it is a natural cosmetic product we have to include a best before date (normally 9 months after you get it), beyond this date the soap will lose some of its fragrance but will still keep you squeaky clean!

After use we always recommend using a soap rack of some kind we of course sell our bamboo soap savers and olive wood soap holders but anything that enables the soap to dry out will significantly extend its life. 

 

Has your soap got an SLSs in it ? 

NOPE, Unlike many other (high street) soap makers we have no sls's in our soap, these chemicals accelerate the soap curing process (so it's quicker and cheaper to make) but they persist in the aquatic environment causing untold damage. So we're a little more patient for our planet.

 

What are your terms of business?

Our privacy policy is a good place to start but we also have our full terms of business.